"Say What You Mean and Mean What You Say Without Being Mean When You Say It" ~ Meryl Runion Rose                                ShoppingCart Plum NB 50

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Effective Communication Skill Blog

Alchemist in Meryl.150Communication skills are great in theory, but how are they in practice? This Effective Communication Skill Blog shows you how to walk the SpeakStrong talk. I'm Meryl Runion Rose. Join our conversation about Communication Alchemy, and saying what you mean and meaning what you say... without being mean when you say it.

The Communication Alchemist is IN. Are you IN too?

A Meaningfully Meaningless Conversation

venusAll bubbles must burst. All things must pass. If I didn't understand what was happening, I would find Bob's conversation about it tedious.

Yes, Peyton Manning lost his game and football season is over for the Broncos.

Bob is emotionally involved. However, he would be the first to admit that his football team is an outlet for him to experience, deal with and make peace with Mars - his warrior nature. He used to be a martial artist. Now his relationship to aggression is lived and evolves through the Broncos. And that's perfect.

I have my own areas where something external seems to have too much credence unless you recognize the symbolic nature of the focus. I express my relationship to Venus - or to beauty - through my appreciation of beautiful clothes. I don't need to pick the right outfit to hike the trails, but I enjoy doing that.

Is there an area in your life that seems bigger than seemingly warranted? Does someone in your life seem overly focused on something that seems minor to you?

What might the deeper meaning be? Answer that question, and the conversation has meaning. The tedium disappears. 

Well, it lessens, anyway. 

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Words to Speak the Deepest Truth

parent pic 2When my amazing sister Kris and I reviewed the draft of Mom's obituary, we noted that it sounded boilerplate. Beloved wife, devoted mother, loving grandmother: it sounded like the funeral director who drafted it just filled in the blanks with our info. Which is probably exactly what she did. We didn't mind. All these things were true, and it served the purpose of letting people know Mom was gone. We made a minor change and approved it.

The memorial was another story. That had to be personal. And it was.

I stayed away from Facebook. The experience felt too tender to share and yet, too precious not to. I've been waiting for the right words to come to me. They finally have.

It's an honor to be a part of someone's life and an even greater honor to be a part of their passing.
It's a blessing when the person who is transitioning is ready, and faces their demise with courage and even humor.
It's inspiring when each stage of decline is lived consciously in a way that leaves no regrets.
It's a gift when the loss of one family member brings the family together in new ways, deepening their love.
It's heartening when the surviving spouse settles into his new life so authentically that it leaves you in respectful awe.

My Step Mom, Harriet Jonsson, passed away December 19th 2014. I was honored, blessed, inspired, gifted and heartened. It was a grace-filled and transformational experience for all of us.

We know Mom is resting in peace because that is how she passed.

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A Woman with a Walker and a Generous Heart

Woman walker 200I met Mary Ann in Renaissance Assisted Living a little over a year ago. She was new to the facility. She struck me as having a great attitude. She wasn't there by choice. She was grieving her home. Yet, she wasn't resisting her current fate. She told me, "I'll get used to it and this will feel like home soon enough."

I paid careful attention in part because at that time, my parents were also grieving their house and former independence. They were still resisting their new reality.

They did settle in eventually. I was touched by the sincere expressions of sadness people expressed over my Step Mom's passing. I was moved and heartened by the genuine caring I felt toward my father, both from staff and other residents. I also experienced an unexpected show of support toward me, from Mary Ann.

Mary Ann came in to the dining room, and shuffled over with her walker to my side of the table where I sat with Dad and Dave. She asked me, "How are you doing?" "I'm okay," I told her. "Well, if you need someone to talk with, call me," she told me. "Thanks! I appreciate that," I replied.

It was hard for me to explain that we were experiencing more joy and love than grief and loss. It was hard for me - and us - to convey to anyone who hadn't been through the whole journey together how much sweet tenderness and grace there was in this loss. It hadn't occurred to me that I might need support. It hadn't occurred to me that I might reach out to an assisted living resident to get support. I was surprised - and touched - by Mary Ann's offer. If I had felt the need to talk, or even just had more time free from my focus on Dad, I would have taken her up on it.  I wanted Mary Ann to know how deeply her offer affected me. 

When Dad and I got up to leave, I asked him to excuse me for just a moment. I went over to Mary Ann's table and touched my heart. I said, "Thank you. Your offer means the world to me." 

One of Mary Ann's table mates said, "Mary Ann has a beautiful heart."

"I figured that out about her right away," I replied. And I had. I just hadn't realized how confidently and generously she would share it. 

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Dad and the Two Daves

Breakfast 200I wanted to go to breakfast in the assisted living dining room with Dad the morning after Mom passed so I could answer the question, "How's Harriet." I didn't want Dad to have to tell people. I had broken the news at dinner the night before, and it was clear they hadn't been updated about Mom's decline. "When she went to skilled nursing, we all thought she'd get better and come back to us," one of the residents said.

There would be people at breakfast who hadn't been at dinner, and I thought it would be easier for Dad if I was there. It didn't work out that way. I slept in, and woke when Dad came back from breakfast. 

"How was it?" I asked. "It was great," he said, with a pleased look on his face. "The two Daves were there." 

Dad and Mom had eaten breakfast with two fellows named Dave for a while. Clearly, Dad was happy to eat with his buddies.

I joined Dad and The Two Daves for breakfast for the rest of my stay. One Dave speaks in a low fast voice that is tough for Dad to understand. He has trouble understanding Dad's Icelandic accent. The other speaks clearly, but has some cognitive impairment. Conversation is limited. And yet they enjoy their mornings, breaking bread together in quiet communion.

Over the remainder of my stay, I got the two Daves talking more. I rephrased what they said so Dad could understand. It was sweet and fun to get to know them, and Dad was pleased to learn things about them that he didn't know. 

It was nice while it lasted. I expect that when I left, the breakfast table got quieter. That's okay, There might be less conversation than there was while I was there, but there is every bit as much communion. 

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Moving Memories

Chairs 300There's always an emotional component to helping people declutter and organize, especially after loss. I was excited, but also nervous about how Dad would respond to my rearranging his living area. I did my best to be sensitive to him. After all, not only was I messing with his stuff, I was moving and removing many of the traces of Mom. 

I was excited for him to try out his reading chair now that I had put stable tables on both sides. Instead, he sat in another chair and just looked around. Then he stared off in space as if deep in thought. We spend a lot of time in silence together since Mom passed, so I thumbed through a magazine while I waited for him to comment. I started to wonder if my moving so much of Mom's stuff stirred emotion in him. I didn't think he needed a rock from each country they had visited on the coffee table (there were a lot of them), but they each hold memories. Had I moved some of Mom's memories before he was ready? I gave him several more minutes, and then asked, "What are you thinking?"

"I was thinking that our guests this morning wouldn't recognize the place if they came back. It's nice." 

I was glad I asked. Instead of guessing, I learned that he welcomed the change.

Dad knew how much change he was ready for. He noted that there were medicines, clothes and other items of Mom's in the rest of the apartment that would have to be disposed of bit by bit. "Would you like me to help you with that while I'm here?" I asked. "No," he told me. "Let's save that for another visit."

This is the first man I ever loved and the first man I ever feared. This is the man I strove to prove myself to and the man whose opinion of me I sought to free myself from. This is the man I yearned to share my soul with and would find myself speechless with.

Eventually I did prove myself to him: this man read my books and savored them and learned from them and practiced my methods. Now, this man and I sit comfortably together in silence and speak freely about sensitive issues like moving memories. 

We did it. We made it through one of life's most stressful events with our hearts wide open. 

Dad got up and walked over to his reading chair. He tried out his new setup. Yes. The changes suited him. 

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Dad and My Masterless Plan

Living RoomLean Manufacturing arranges things according to the point of use and flow. I continually "lean out" my own home so our various processes/activities flow. I wanted to streamline my Dad's living area now that he lives there alone. With his limited mobility and vision, placement matters a lot. 

"What's the master plan?" Dad asked me.

Those are words that send chills to an interators' spine. They imply that one should anticipate every step before beginning a project. Once upon a time, I would respond to words like that by faking it. I have learned to stand up for my one-step-at-a-time iterative process. I told him:

"I'll start by getting that big table out of here and then see what works. My desire is to give you easy access to the things you need when you're in your chair. I want you to have stable surfaces to put things on when you sit. I want to get rid of obstructions and to clear a path to the light switch for the overhead lights. If you don't like anything I do, I'll put it back for you."

He was good with that. He left to make his bed and take his meds. 

I had waited until late in my visit to initiate the changes. I had watched how he operated and knew what worked for him and what didn't. Now that Mom is gone and he lives there alone, it just made sense to set it up for his low-vision convenience. He had expensive magnifying glasses that broke because he dropped them - because he didn't have a good surface to put them on. He needed a lap desk to work on. He needed to be able to reach the lights. I wanted to make it right for him. 

I was almost complete when Dad returned. I expected some resistance when he saw it. I got nothing but appreciation. I think his words were something like, "Wow."

And I did it without a master plan.

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He Uses the Tools He Has

Dad-LaundryIn Lean Manufacturing, managers are required to do a lot of observation. Often, they are asked to stand in a single spot and watch a single assembly process for entire days. 

One of the reasons I stayed at my Dad's assisted living apartment is so I could observe my Dad in action. I wanted to see how he operates and what he might want help with.

Now that Mom is gone, the aides assumed Dad would want them to do the laundry. When I was there before, Dad propped the laundry basket on Mom's wheelchair handles and pushed. She was his eyes at the laundry as he loaded and operated the machines. 

Now that she's gone, he still does his own laundry. He can't carry the basket so he drags it with his cane. He uses the tools he has. Once the machine is loaded, he does ask an aide to start it.

He can't see much and he can't hear well. His balance is shaky. But he is at home and he enjoys his sunset days, staying as functional as someone in his situation can be. He makes it work, using the tools he has.

It's a sweet observation. 

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The Last Gift

David ChristmasI went to see my chiropractor yesterday. His Grandfather passed the day after my Step Mom did. He said, "His last gift to us was getting the whole family together for Christmas." Very well put (if not taken too literally.)

When people asked Dad how he was doing, he replied, "Remarkably well." It was true. Everyone at assisted living was astonished since his marriage was considered a soul mate bonding. I like the way Dad put it. People expected him to be broken, and the words acknowledge that expectation. They also acknowledge the reality. We felt more touched by the divine than by darkness.

The experience was precious. That's one of the reasons I didn't post much. I haven't posted at all on FaceBook (but will soon.) I was relatively silent with my inner circle. I left after dance without viviting yesterday. I am landing at home now, and reemerging very gradually. 

We're doing remarkably well, but it seems too soon to remark on it much. This is my beautiful son with me celebrating Christmas with the extended family. This is us enjoying Mom's "last gift." 

 

PS: I forgot that the blog feed doesn't send out videos. The link to the one I posted yesterday is here,

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Ideas Are Scary

I'm back home now, sleeping in my own bed after two weeks of sleeping on the floor of my Dad's Assisted Living apartment. It was an amazingly powerful visit. I expect I'll have much to share about it. But now I'll post a GE commercial that I think is fabulous. Brilliant, entertaining and very well done. Enjoy. (If you don't see the video, click here.) 

 

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Clues

Michael, one of my sister's in-laws, spoke at Christmas dinner about how he still thinks of things he plans to tell his late wife, and then remembers she's gone. This is seven years after she passed.

I mentioned that to Dad and Sis last night, since we lost Mom a little over a week ago. Both of them have those moments of forgetting she's gone when they think of something they want to tell her.

One of Sis' kids played brilliantly at a basketball game yesterday, and she used to call Mom on the way home after games like that. She almost dialed the phone before she remembered Mom is gone.

I watch for ways to support Dad and Sis, and that means listening for clues about ways to fill holes. I can't get as excited about the wins as Grandma/Mom did, and I won't fake it. But I can listen and appreciate Sis' pleasure in my own way.

I will. 

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The "ESP" Update

It's the simple things. For Bob, the motto "Space for Grace" provided a powerful focus that has literally transformed life. Now he has added the term "restoration" to guide his priorities.

Some of my Community Members benefit from other reminders about what to prioritize. We share the "ESP Report." The priorities are eating, sleeping and pooping. Once those basic priorities are taken care of, we can move on to other things. Sometimes I can be relentless - refusing to talk about relationships, communication and other things until that foundation is internalized.

One CM added "staying warm" to her ESP Report.

Often, adding complexity before the most important concerns are addressed causes the basics to get lost.

What are your priorities? How do you keep the focus?

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Comfortable Silence

The conversation lapsed. "Now what?" Sis asked in a soft voice Dad couldn't hear. "Were pretty comforatble with silence," I told her. "We sit in silence a lot." We sat in quiet for a few minutes. Then the subject of Mom's memorial came up. That led to shared memories and intimate and meaningful discussion. Beauty emerged out of the space of our silence.  

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Article Use

Please copy, quote, distribute, share and publish these articles with the following credits.

©2015 Meryl Runion Rose. Meryl is a Certified Speaking Professional and the Creator of the SpeakStrong Method of Dynamically Effective Communication. Find her at www.SpeakStrong.com

Let me know how you use them. Thanks!  

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