Ever wonder who is really in charge? It's a myth that only people with formal authority have power. With adaptive tools, collaborative skills and targeted processes, people who lack formal power have the influence they need to make things happen. In fact, administrative assistants, support staff, office professionals - people who need to get results without the authority to wield power - actually have the advantage in today's workplace - with the right tools. And that's good for productivity and performance, teamwork, and the bottom line.
Because power structures are breaking down in businesses everywhere. As cross-functional teams become more widespread, influence practices are more critical than ever.
Who has been using influence instead of power historically? Who knows better how to get results without power than those who have relied on collaboration, shared favors and professional competence to get results all along?
Today, employees at every level are taking the lead in their areas of influence whether they have "leader" or "manager" in their title or not. This training develops the skills that the most effective assistants, most savvy support staff and most competent office pros use to get people to respect their authority with little or no disagreement. Can you imagine the value in this?
This training begins with an introduction to The SpeakStrong Method for admins, support staff, office pros, and other professionals who need to get things done when they are not in charge. It then focuses on specific challenges support professionals face every day. It introduces lean office principles and practices (Toyota Production System) for efficient systems, and provides the management communication tools to get support needed to get things done when you're not in charge.
I blog daily when I have a lot to say. When I don't have much to say, I stay silent. Kind of how it outta be, don't you think? Lots of great communication tips.
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Speak STRONG, Inc. 4265 Outpost Road, Cascade, CO, 80809 Tel: (719) 684-2633
Collaborative communication skills for today's busy workplace