Are your effective communication skills as strong as your challenges are difficult?
Do they continuously improve along with your processes?
Communication is culture. As your improvement journey evolves, are your best practice communication skills keeping up?
Leadership and management communication are challenging enough in the simplest circumstances. The challenge increases multi-fold in the dynamic environment of a continuous improvement culture where leaders, managers, operators, educators, deep researchers and others strive to make improvements happen every day.
You can't coerce continuous improvement. Your words need to inspire pull and prime the pump of collaborative excellence. It takes new language to communicate new ideas. Precise wording can inspire people to accept challenges and create new ideas and guide them through their challenges without triggering defensiveness and resistance. The SpeakStrong Method can support your lean journey.
The SpeakStrong Method is founded on kaizen principles very similiar to the principles that underlie Lean, or Toyota Production System. The lean and quality industry were among my best clients before I recognized the alignment of my methods and their communication challenges. Fortunately, they figured it out before I did, and eventually I became a student of lean thinking, Toyota and employee empowerment, and a researcher of lean communication.
The lean community is going through a process of evolution to the incorporation of kata - or practices. Researcher Mike Rother was the first to detail the mechanics of the kata behind Toyota and employee empowerment.
The SpeakStrong Method also recommends kata to promote continuous communication improvement.
It systematically develops communication skill at every level by providing phrases, formulas and practical kata to develop your ability to practice lean. Communication standards provide concrete, shared targets to guide each step of communication PDCA cycles. A series of formulas, phrases and practices helps you eliminate communication waste, overload and inconsistency as your communication develops flow, effectiveness and efficiency.
This program begins by describing and applying The SpeakStrong Method. We'll practice a shared vision exercise to inspire a shared vision of what communication perfection is in a lean/continuous improvement culture. We'll contrast that to our current communication reality, and create action steps toward target communication states.
Then we'll look at the specific communication challenges of continuous improvement cultures, as well as how to talk effectively about lean and continuous improvement.
Discover ways to add impact, clarity and effectiveness to your message to bring lean principles to life.
The SpeakStrong Method for Continuous Improvement with Lean will give you the tools to stay on the high side of every conversation and to keep your communication developing as dynamically as your processes are.
Contact Meryl to bring your lean practices to life with continuous improvement communication.
“Your skills were unparalleled by any of my previous experiences” ~ Chuck Anderson, Trainer Current Inc.
"Your energy level and enthusiasm always carries the day. It seems like you are talking to each of us individually as you lace your talk with examples we all can relate to. It was great to have you back again."~ Terry Zarsky, Southern Colorado Women’s Chamber of Commerce
"My group loved her. They had nothing but praise for her presentation. In speaker evaluations the audience echoed again and again that they planned to incorporate PowerPhrases into their lives and businesses. Even more, she was an absolute professional to work with."~ Matt Sherwood, Brooks International Speaker’s Bureau.
"We received nothing but rave reviews about the presentation, style, and approach to the course contents from our employees." ~ Georgia Puls, Iowa Mutual
"Reaction to your presentation was unqualified delight. Our attendees (customers) were excited and inspired by your address."~ Mark Kempf, ASQ
"One of the best speakers/ instructors ever."~ Maderia Long, IRS
"A true professional with an important message she communicates in a powerful and practical manner."~ Marcia Duggin
Speak STRONG, Inc. 4265 Outpost Road, Cascade, CO, 80809 Tel: (719) 684-2633
Collaborative communication skills for today's busy workplace