Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases, too). Also included is advice on preparing an agenda, body language, and tone of voice - plus true success and horror stories.
List: $11.95 Your price only: $10.77
Ten pack: Only $90 for ten copies
Books by the box: carton of 60 only $480
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Collaborative communication skills for today's busy workplace