Skipped Steps

MIke Rother forwarded this from Seth Godin. Rother notes, “We call this ‘concepts without kata'”. Been there?

Concepts without kata

In some organizations, leadership and/or management will follow-up by walking around and saying things like, “Just do it!” and “I believe in you” or “I expect a perfect owl by Monday.”

If you wonder where I am when I go silent these days, I’m developing a more useful and far less frustrating guide than the above.dark-purple-divider-line

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