MIke Rother forwarded this from Seth Godin. Rother notes, “We call this ‘concepts without kata'”. Been there?
In some organizations, leadership and/or management will follow-up by walking around and saying things like, “Just do it!” and “I believe in you” or “I expect a perfect owl by Monday.”
If you wonder where I am when I go silent these days, I’m developing a more useful and far less frustrating guide than the above.