Easy-to-master techniques for more effective communications in all areas of life

With this breakthrough guide, you’ll discover why effective communication is more than just a business tool. It is also the key to happier, healthier relationships, and greater personal fulfillment and business success.

In How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want, I introduce you to Power Phrases – short, focused expressions that let people be direct and to the point without seeming brusque or nasty.

In clear, down-to-earth language, illustrated with numerous vignettes and real-world examples, I show how to:

• Say what needs to be said without fear of misinterpretation or creating negative emotional responses.
• Master six basic methods for crafting power phrases for any setting and every social, professional, or interpersonal situation.

I love it! It’s immediately practical and useful. I learned how to respond to my critical boss, assertively address a backstabber, and most importantly, convey my anger and disappointment without blamin the other person. That lesson alone was worth way more than the price of the book. What a value! I’m using what I learned in this book every day. — Cindi Myers

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The Right Phrase for Every Situation, Every Time

Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics.

Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for:

• Boosting employees’ sense of autonomy
• Redirecting efforts without stifling creativity
• Encouraging decisiveness and resourcefulness
• Igniting energy and enthusiasm

Book Quotes:

“Leadership development is an art, not a science. Just as doctors practice medicine and lawyers practice law, we also practice leader development.”

“The workplace isn’t a democracy where the majority rules – it is a synergetic setting where all involved contribute to outcome.”

A practical, user-friendly guide to the most dreaded of all business tasks. 

Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals – for both the reviewers and the reviewed.

It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases, too).

It also includes advice on preparing an agenda, body language, and tone of voice – plus true success and horror stories.

Quote from the Book:
“A properly delivered performance review can be a powerful catalyst for improving behavior and performance.”

Reasonable Responses, Constructive Comebacks, and Powerful Phrases

Stop arguing and start communicating about politics!

How to Restore Sanity to Our Political Conversations was written from my own need to be able to respond effectively when conversations turn both political and personal. Writing it empowered myself, and reading it will inspire you to have dynamic conversations rather than futile squabbles when talk with family, neighbors, and friends turns political.

I guide readers to defuse explosive emotions and turn angry tirades into productive dialogue. How to Restore Sanity to Our Political Conversations contains practical advice and wisdom for the average citizen who has opinions – or is around people with opinions – about current events.

This timely book is not for politicians or pundits like O’Reilly, Beck, Maddow, Obama, Palin, or Pelosi – behind their podiums and on their stages. It is for anyone with opinions to share – at the kitchen table, in the office, on Facebook, at the gym, and in the carpool. Yes, you can talk about politics … after you’ve read this book!

Book Quote:

“Blame them and you are a victim. Learn how to respond and you are empowered.”

Everything You Need to Know About Managing Others

Hal Pitt has developed a unique “Number Ones” approach to management that will help you focus on what will get you the best results. In practical, down-to-earth terms, you’ll learn key concepts and strategies that have formed the “best practices lists of thousands of successful managers.

Revealing “Case In Point…” stories bring the “Number One” ideas home with real examples. An “Action Plan” at the end of each chapter gives you the opportunity to apply the principles and become a “Number One ” success story!

Known as a highly effective teacher, public speaker, and communicator, Hal E. Pitt has taught seminars on team building, leadership, communication, and management in the United States, Canada, Australia, and the United Kingdom. He managed more than one hundred medical personnel in a stressful emergency room; recruited, trained, and managed instructors in various training programs; and designed and developed training sessions and model medical programs and curricula. Hal Pitt understands group dynamics and is creative in developing material that is both powerful and entertaining.

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