The first step in changing any behavior is to become aware of it
While developing effective communication skills, many of us realize that we have learned defensive or offensive communication practices that we are unaware of.
These communication habits often cause communicators to defend against non-existent attacks. Communication habits are not only automatic, but often unconscious, which makes them all the more difficult to change.
The SpeakStrong Method
- identifies individual, relational and organizational communication cultures and the communication habits that make up those cultures.
- provides communication standards to aspire to, to make existing habits apparent by contrast.
- provides tools and skills to find alternative ways to communicate so when you abandon a bad habit, you have a skill to replace it with.