lean communication

Lean PowerPhrase; What is preventing the operator from running this way?

Last newsletter featured the PowerPhrase:

  • powerphrase_icon2How do you want the process to operate?

This week I have the follow-up to that phrase.

  • What is preventing the operator from running this way?

In our offices, we might adapt the question to things like,

  • What is preventing the sales force from recording their sales the way we instruct them?
  • What is preventing my assistant from getting my project to me on time?
  • What is preventing my manager from updating his calendar when his schedule changes?

The point is, we know how we want the process to work and if it’s not working that way, instead of going into blame, we go into problem-solving. This phrase assumes – as leam managers do- that people want to do good work and need support in overcoming obstacles, not criticism, when their work falls short.

The Woman Behind the Method

Meryl seated color top-300H

I Works With Words Because Our Voices Matter

Hi. I’m Meryl Runion Rose. It pains me when good hearted and wise people are unable to speak the truth – unable to influence a situation. I’m talking about myself here sometimes too. When I know my input is just what a situation needs, it’s important to be able to give it. 

I earned an MSCI, and a CSP. I identify more with my perspective as a Communication Alchemist. I know the power of words. Do you? I created The SpeakStrong Method so the power of our words can work for us, not against us. I write and speak about dynamic, authentic, effective communication skills. You can’t be an effective communicator without practicing communication alchemy.

I go brain-dead when communication doesn’t ring true – mine or anyone else’s. I use that response as a signal to practice Communication Alchemy – to go deep instead of cheap and find words to bring the conversation back to life.

My readers know me mainly by my “Perfect Phrases” and my “PowerPhrases“, but there is a lot more to my SpeakStrong Method than that: as any good alchemist would know.

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Out of the Darkness

If I could find my voice, anyone can. (Not that I’ve arrived – it’s a process.) I’ve come such a long way… from not knowing how to ask for the time of day to being able to navigate difficult conversations so skillfully everyone forgets they’re difficult. Not that I bat 1000. But I marvel at how simple so many formerly tough conversations have become.  

I graduated from Vanderbilt University with a degree in Political Science and received a Masters in the Science of Creative Intelligence from MERU European Research University. I’m certified in Lean Office and practice what I’ve learned in my own business. I started working in government and quickly gravitated toward acquiring and teaching personal development skills. My commitment to powerful communication was galvanized in 1986 when I was unable to penetrate my late husband’s denial when he developed cancer. 

Now I’m a “recovered passive.” I became “a woman on a mission” to learn to say things gracefully with impact (that’s an example of alchemy). I developed The Speak Strong Method to empower people to “say what they mean, mean what they say, without being mean when they say it.“ 

Alchemy is: a power or process of transforming something common into something special. The specialness comes from synergy. Communication Alchemy finds dynamic synergy in otherwise ordinary communication, kind of like how a great cook can make magic happen in the kitchen with a few ordinary ingredients.

I live in Cascade, Colorado, where I write, dance with abandon, hike, and help people say things. I LOVE capturing the essence of a message in the perfect phrase.

I’d like to help you and your organization SpeakStrong.  

Here’s a video to tell you more about what I do. 

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This video gives you a taste of my message. It was at the closing session of the Emergency Nurses’ Association.


               

Let me know what I can do for you!