Power Phrase

The power of “I’d love to”

When I ask my assistant Angela to do things for me, she almost always responds with the words,

  • I’d be happy to do that for you.powerphrase_icon2

Sometimes, instead she says,

  • I’d love to do that for you.

There are times when she lets me know something isn’t a great fit or she doesn’t have time for a particular project – which I’d much rather she do than agree to something she can’t do. Still, her words always support a statement she once made,

I am 100% committed to your success.

How different that is from someone who once told me the job beat flipping burgers!

Job security from empowering others

Dale keeps Rob’s books and does other administrative work for him. Recently she mentioned to him how easily he could enter most of the information himself. She noted,

  • If you did that, you wouldn’t need me.powerphrase_icon2

Rob was very impressed that this woman, who needed the work, willingly shared an idea that could cost her work. That simple observation won Rob’s trust. The fact is, the more Dale empowers Rob, the more he can expand what he does, and the more ways he’ll be able to use her services. 

You can be sure, when Rob needs help, Dale is the first person he thinks of.