The power of “I’d love to”
When I ask my assistant Angela to do things for me, she almost always responds with the words,
- I’d be happy to do that for you.
Sometimes, instead she says,
- I’d love to do that for you.
There are times when she lets me know something isn’t a great fit or she doesn’t have time for a particular project – which I’d much rather she do than agree to something she can’t do. Still, her words always support a statement she once made,
I am 100% committed to your success.
How different that is from someone who once told me the job beat flipping burgers!